FAQs

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Frequently Asked Questions (FAQs) – Bookstall India

1. What types of books do you sell?

We sell a wide variety of books:

Self-help, fiction, non-fiction, motivational, novels, academic, and more. Our curated collections feature bestsellers and hard-to-find titles at unbeatable prices.

2. Are the books new or used?

Brand-new books:

We offer brand-new books. Quality is assured through verification, There is separate section for used books.

3. Do you offer Cash on Delivery (COD)?

Working on it:

Currently, we do not support COD. All orders must be prepaid through secure online payment methods.

4. How long does delivery take?

Based on your location:

Delivery typically takes 3–7 working days. Remote or rural areas might take slightly longer.

5. How can I track my order?

Once your order is shipped:

You will receive a tracking link via email or WhatsApp. You can also contact support for real-time updates.

6. Can I return or exchange a book?

Returns are only accepted:
  • If the item received is damaged
  • If the wrong product was delivered
    You must contact customer care for approval before initiating a return.

7. How can I contact customer support?

You can reach us via:

8. Are there any shipping charges?

Shipping charges:

Vary based on book weight and delivery location. Final charges will be displayed during checkout.

9. Can I cancel my order?

Orders can be cancelled:

Before shipping. Once shipped, cancellations are not allowed. Contact customer support immediately if needed.

10. Do you sell book bundles or combos?

Yes!

We regularly offer curated bundles of bestsellers and motivational reads. Check our homepage or follow us on Instagram for updates.